Privacy Policy
Introduction
Netball Aid is committed to protecting your privacy and ensuring that your personal information is handled responsibly, securely, and in line with applicable data protection laws (including the UK GDPR and Data Protection Act 2018).
This Privacy Policy explains how we collect, use, and protect your personal data, both offline and through our website (www.netballaid.co.uk).
Information We Collect
We may collect the following information:
- Name, phone number, address and email address.
- Emergency contact information.
- Health or medical details (for safeguarding and player welfare).
- Participation records (e.g., events, training, competitions).
- Photos or videos (with consent).
- Donation or payment details (if applicable).
- Website usage data (via cookies and analytics).
How We Use Your Information
We use your data to:
- Register players, volunteers, and members.
- Ensure health, safety, and safeguarding.
- Communicate about events, opportunities, and updates.
- Manage ticket sales, donations, funding, and partnerships.
- Promote Netball Aid activities (with consent for photos/videos).
- Operate and improve our website.
- Comply with legal, safeguarding, and financial obligations.
How We Protect Your Data
- Personal information is stored securely and accessed only by authorised staff or volunteers.
- We use secure payment processors for transactions.
- We do not sell or share your data with third parties for marketing.
- Data is retained only as long as necessary for the purposes for which it was collected.
Sharing of Information
We may share your information only when:
- Required by law or safeguarding obligations.
- With medical professionals in emergencies.
- With trusted service providers (e.g., secure IT systems, ticketing platforms, payment processors, cloud storage) under strict data protection agreements.
- With regulators or funding bodies, where required.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Withdraw consent for non-essential uses (e.g., photos, communications).
- Request deletion of your data, where appropriate.
- Object to or restrict certain types of processing.
To exercise your rights, please contact: director@netballaid.co.uk
Cookies & Website Data
When you use our website (www.netballaid.co.uk), we may collect information through cookies and similar technologies.
- What are cookies? Small text files placed on your device to improve website functionality, performance, and user experience.
- Types of cookies we use:
– Essential cookies (required for the website and ticket sales platform to work).
– Analytics cookies (to understand how visitors use our site and improve it).
– Functional cookies (to remember preferences, e.g., language). - Managing cookies: You can manage or block cookies through your browser settings. Note that disabling cookies may affect website performance.
We do not use cookies to track you across other websites or sell advertising data.
Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or by email, where appropriate.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact: director@netballaid.co.uk